Rodsawang, Chonnatee, Pongsutee Thongkliang, Theeraporn Intawong, Apisit Sonong, Yosita Thitiwatthana, and Suthat Chottanapund. 2020. “Designing a Competent Chatbot to Counter the COVID-19 Pandemic and Empower Risk Communication in an Emergency Response System”. Outbreak, Surveillance, Investigation & Response (OSIR) Journal 13 (2):71-77. https://doi.org/10.59096/osir.v13i2.262825.