The Effects of a Telephone Intervention Program on Medical Adherence Among People with Mental Health Problems

  • Pimmada Pacharapakornsin
  • Aporn Srichai
  • Wanlapa Wijit
  • Dollaya Singkaeo
Keywords: Telephone intervention program, medication adherence, anxiety, depression, mental health patient


          The purpose of this quasi-experimental research was to study the effects of a telephone
intervention program on medication adherence, anxiety, and depression among people with mental
health problems. The sample was 54 patients diagnosed with adjustment disorder, anxiety disorder,
and depression who were attending the “Let’s Talk” clinic. They received an early telephone
intervention program. Data-collection instruments consisted of a demographic record form, The
Morisky Medication Adherence Scale, and the Hospital Anxiety and Depression Scale. Data were
analyzed using descriptive statistics and paired t-tests.
          The results revealed that, after receiving the telephone intervention program, the post-test
mean scores of medication adherence, anxiety, and depression in the experimental group were
signifcantly higher (p < .05) than the pre-test mean scores. Therefore, it is recommended that nurses
could use the telephone intervention program as a guideline for monitoring other psychiatric patients
to promote medication adherence and to reduce depression and anxiety.


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How to Cite
Pacharapakornsin, P., Srichai, A., Wijit, W., & Singkaeo, D. (2021). The Effects of a Telephone Intervention Program on Medical Adherence Among People with Mental Health Problems. The Journal of Faculty of Nursing Burapha University, 29(2), 95-104. Retrieved from