Factor Related to Violence among Nursing Professionals at Emergency Rooms of Community Hospitals in Metropolitan Area

Authors

  • Pikun Pitja Department of Public Health Nursing, Faculty of Public Health, Mahidol. Email: pikunbns@gmail.com
  • Naruemon Auemaneekul Department of Public Health Nursing, Faculty of Public Health, Mahidol University. Email: naruemon.aue@mahidol.ac.th
  • Arpaporn Powwattana Department of Public Health Nursing, Faculty of Public Health, Mahidol University. Email: arpaporn.pow@mahidol.ac.th

Keywords:

Violence, Nursing professional, Emergency room, Community hospitals

Abstract

The present cross-sectional survey research aimed at investigating factors related to violence among nursing professionals at emergency rooms of community hospitals in the metropolitan area.  The concept of ecology was employed as the conceptual framework. This study included 208 nursing professionals working at emergency rooms, randomly selected of community hospitals in the metropolitan area by obtained using a Google form. The statistical analysis used were descriptive statistics, Pearsons’ Product Moment Correlation, and Multiple Regression Analysis. The results showed that there were relationships between violence and the selected variables of stress (r= 0.619), interpersonal interaction (r= 0.487), work condition (r= 0.527), physical environment (r= 0.669), type of service users (r= 0.615), and sufficiency of healthcare personnel (r= 0.524). Furthermore, physical environment, type of service users, work condition, and educational were the factors that can predict of violence among professional nurses working at emergency rooms by 59.3%. (Adj R²= 0.593). Also, physical environment, had the greatest to violence among nursing professionals at emergency rooms (beta=0.374). This study could be used for developing a stress management, categorization of at risk service receivers, and communication training.

References

Sayawit P. Guideline for Preventing Workplace Violence in Hospital. Ministry of Public Health. 2018. (In Thai)

Bureau of Labor Statistics. Bureau of Labor Statistics data for intentional injuries caused by humans, excluding self-inflicted injuries. 2013.

Fujita S, Lto S, Seto K, Kitazawa T, Mastsumoto, K, Hasegawa T. Risk factors of workplace violence at hospitals in Japan. journal Hosp Med. 2012; 7(2): 79 - 84. DOI: 10.1002/jhm.976

Lepping P, Srinivas VL, Jim T, Strphen ES, Murali K. Percentage prevalence of patient and visitor violence against staff in high-risk UK medical wards. Clin Med (Lond). 2013; 13(6): 543-46. DOI: 10.7861/clinmedicine.13-6-543

Matthew RG, Raymond F R S, Kelly V, William R, Susan N, Ahmed G. Workplace Violence Injury in 106 US Hospitals Participating in the Occupational Health Safety Network (OHSN), 2012-2015. Am J Ind Med. 2017; 61(2): 157- 66. DOI: 10.1002/ajim.22798

Sabrina B, MonicaP, Marta F, Federica de C. Addressing Risks of Violence against Healthcare Staff in Emergency Departments: The Effects of Job Satisfaction and Attachment Style. Hindawi BioMed Research International. 2019; 1-12. DOI: 10.1155/2019/5430870

Occupational Safety and Health Administration (OSHA), Guidelines for preventing workplace violence for healthcare and social service workers, ed. U.S. Department of Labor Occupational Safety and Health Administration (OSHA). Washington DC: OSHA. 2016.

Campbell JC, Messing JT, Kub J, Agnew J, Fitzgerald S, Fowler B et al. Workplace violence: Prevalence and risk factors in the safe at work study. Journal of occupational and environmental medicine. 2011; 53(1): 82-89. DOI: 10.1097/JOM.0b013e3182028d55

Mental Health. Hospital violence. Available from https://www.dmh. go.th/ news-dmh/view.asp?id=29700, accessed 15 January, 2020.

Department of Medical Services. GUIDELINE FOR ER SERVICE DELIVERY. Nonthaburi. National Library of Thailand Cataloging in Publication Data; 2018. (In Thai)

Department of Medical Services. Hospital and Healthcare Standards (2th Edition). Nonthaburi. National Library of Thailand Cataloging in Publication Data; 2007. (In Thai)

Wu S, Wei Z, Huangyuan L, Wenli C, Xiaorong W. Workplace violence and influencing factors among medical professionals in China. Am journal Ind Med. 2012; 55(11):1000 -1008. DOI: 10.1002/ajim.22097

Kelly L, Matthew DM, Linda HA. Nurse outcomes in Magnet® and non-magnet hospitals. journal Nurse Adm, 2012; 42(1): 428 - 33. DOI: 10.1097/NNA.0b013e31822eddbc

Wanpen S, Sudapan T, Nawrechaya P. Workplace Violence and its Management by Nursing Personnel in Emergency Department Rama Nurse Journal. 2010; 16(1): 121- 34. (In Thai)

Napatsawan P, Somrat L. The Prevalence characteristics and related factors of workplace violence in healthcare workers in emergency departments of government hospitals in region 6 health provider. Journal of Preventive Medicine Association of Thailand. 2018; 8(2): 212-25. (In Thai)

Chalermrat K. Workplace Violence Faced by Nursing Personnel in Hospital. [Master of Public Health Thesis in Occupation Health]. Songkhla: Prince of Songkhla University; 2005.

Adun C, Srirat L, Nantaporn P. Factors related to effects of workplace violence among nurses in primary care hospital. Samut Prakan Province. Dis Control J. 2017; 43(4): 413-22. DOI: https://doi.org/10.14456/dcj.2017.7

World Health Organization. World report on violence and health. Geneva, Switzerland. 2002; 1–56.

Daniel, Wayne W. Biostatistics: a foundation for analysis in the health sciences, (6th). John Wiley & Sons. Inc., United Stated America. 1995.

Douangjai C, Seenual S, Duangkamol W. Occupational stress of Thai professional nurses in the State of California, United State of America. [Master of Nursing Science Program, Thesis in Nursing Administration]. Nonthaburi: Sukhothai Thammathirat Open; 2012.

O’Shea. Relationship-building skills. World class supply management (7th ed.). Boston: McGraw-Hill. Pompeii, L., et al., Perpetrator, worker and workplace characteristics associated with patient and visitor perpetrated violence (Type II) on hospital workers: a review of the literature and existing occupational injury data. Journal Safety Res, 1998; 44: 57-6

Jongrak M. Relationships between personal factors, work achievement, interpersonal relationship and managerial value as perceived by head nurses, hospitals under the jurisdiction of the department of medical service, Bangkok metropolitan area. [Master of Nursing Science Program, Thesis in Nursing Administration]. Bangkok: Faculty of Nursing Chulalongkorn University; 2005.

Straus M. A., Hamby S. L. Measuring Physical and Psychological Maltreatment of Children with the Conflict Tactics Scales. in Kantor, G. K. & Jasinski, J. L. (Ed), Out of the Darkness: Contemporary Research Perspectives on Family Violence, Thousand Oaks, CA: Sage. 1997; 119-35.

Sriruen K. Lifespan human development. 6. Bangkok: Thammasat printing house; 1996. (In Thai)

Mireille K. Violence in the Health Sector. Third International Conference on Violence in the Health Sector: Linking Local Initiatives with Global Learning; 24–26 October 2012; Sheraton Vancouver Airport Hotel. Vancouver Canada: p 480.

Seema S, Nayer J, Praveen A, Suman RK. Perception of Workplace Violence in the Emergency Department. J Emerg Trauma Shock. 2017; 12(3): 179-84. DOI: 10.4103/JETS.JETS_81_18

Chutima M, Sirima M. Situation of Workplace Violence and Self-management by Autonomous University Personnel. Journal of Public Health. 2018; 48(1): 83-94. (In Thai)

Sucha Chan-aim. Bibliographic information. 13. Bangkok: Thai watanapanich; 2001. (In Thai)

Emergency Medical Institute, guideline for ER service delivery. 2. Nonthaburi: Publisher Samchai; 2016. (In Thai)

Petsunee T, Krisada S, Tuangtip T, Viroj T. Health Problems and Health Care Behaviors among Registered Nurses in Thailand. JHSR. 2016; 9(1): 49-60. (In Thai)

Mohammed ALB, Ma’en A. Emergency nurses’ perspective of workplace violence in Jordanian hospitals: A national survey. Int Emerg Nurs. 2015; 24: 61-65. DOI: 10.1016/j.ienj.2015.06.005

Warissara D. Working Environment and Workplace Violence perimeters aspects among Nursing Personnel. Journal of The Royal Thai Army Nurses. 2008; 10(1): 32 - 42. (In Thai)

Araya C, Narumon A, Pimsupa C, Orawan K, Natkamol C. Factors related to workplace violence among nurses working in industry. Journal of Public Health Nursing. 2012; 26(3): 45-62. (In Thai)

Malee K. The Importance of a Continued Training Program in order to Maintain and Improve the Competencies of the Emergency Room Nurses, The Southern College Network Journal of Nursing and Public Health. 2014; 1(1): 77-84. (In Thai)

Neuman JH, Baron R A. Workplace violence and workplace aggression: Evidence concerning specific from, potential cause, and preferred targets. Journal of Management. 1998; 24: 391–419. DOI: 10.1016/S0149-2063(99)80066-X

Thongsuk B, Puangpen C. Relationships among personal factors, work safety management of head, and adaptation of professional nurses after being assaulted emergency department, regional hospitals and medical center. Journal of Nursing Science Chulalongkorn University. 2000;12(2): 37-47. (In Thai)

Downloads

Published

2023-08-31