MANAGEMENT PROBLEMS OF RUGBY FOOTBALL CLUBS IN THAILAND UNDER TQM CONCEPT

Abstract

Abstract Purpose The purpose of this research was to study the issues of management in Rugby Football clubs in Thailand by using the TQM’s concept through the researchers’ experience working in the rugby football domain, and to compare the level of awareness of management problems of Rugby football clubs in Thailand through the 7 principles of TQM concept and the status quo of rugby football clubs’ personnel. Methods The sample population includes 450 individuals. Data was collected through questionnaire, with the content validity value of 0.98 and Cronbach’s Alpha Coefficient value of 0.97 by given to the clubs board of directors and the management of registered Ruby football clubs under Thai Rugby Union. Data was expressed as means and standard deviation, and the level of awareness of management problems of Rugby football clubs from working experience associated with rugby football clubs were compared using one-way analysis of variance (ANOVA), followed by Scheffe’s method of for multiple comparison. Differences between the board of directors and the management were determined using t-test with a statistical significance level of 0.05. Results The sample mostly consisted of male board members of the clubs, aged between 31-40 years, with the education level of Bachelor’s degree, and business owners, who had over 5-10 years of experience with the rugby football clubs. The results showed that the level of awareness of management problem of rugby football clubs through using was high. When categorically considered, the level of problems was high as well. In addition, the level of awareness and the experience in working associated with Rugby football clubs, showed the individual difference in the levels of awareness with a statistical signiticant at p<.05. Conclusion The results indicate that the awareness of management problem, based on the 7 principles of TQM concept, was at high level overall.