Post evaluation of seamless radiologic management for Covid-19 patient, Samutsakhon Hospital

Abstract

Objective: The purpose of this study was to evaluate the results of radiological management service for coronavirus disease 2019 (Covid-19) patients under investigate at Samutsakhon Hospital in terms of radiological service management process and outcomes of radiological service for under investigate covid-19 patients. Methods: The “CIPP model” was used in this study. The studied samples were taken from 36 persons; doctors, radiologists, nurses, radiological technician, healthcare providers, and patients who under investigate with for coronavirus disease 2019 at Samutsakhon Hospital and field hospital. The patient satisfaction questionnaire data of radiological management service for coronavirus disease 2019 patients were used for data collection during 1 June 2021 - 30 September 2021. Analysis of qualitative data were presented by descriptive satisfaction assessments and analyzed quantitative radiological service used statistics. Results: Evaluation of the outcomes of Seamless Radiologic for COVID-19 patients under investigate at Samutsakhon Hospital showed that 1) Contextual aspects radiological services for COVID-19 patients under investigate were most necessary 92.8%. 2) On preliminary assessment of factors; The number of x-ray machines provided was adequate 77.2%, radiological services adequacy 81.2%, Proper staffing 78.4%, good technology 83.8% 3) On process evaluation; Service procedures are appropriate 81.6% , appropriate access to radiological services were 83.8%, radiological protection was 83.8%, safe from COVID-19 infection was 82.8% 4) Productivity assessment: There was an increase in chest x-ray for COVID-19 patients during June-September 2021 compared to chest x-ray in 2018-2020. Benefits of radiological service arrangement was very useful 91.2%, service quality is reasonably good 87.8%, meet expectations 80%, satisfaction with the overall radiological service for COVID-19 is 86.2%. Conclusion: Radiological chest x-ray service for coronavirus disease 2019 patients at Samutsakhon Hospital is an important investigation for diagnosis pneumonia for Covid-19 patients under investigate. System has been set up at the hospital and field hospitals to ensure that staffs are safe from Covid-19 infection and radiological protection. Doctors and medical personnel can view chest x-ray image at the hospital, field hospital or other field hospitals. The history of chest x-ray image of COVID-19 patients under investigate will remain up-to-date, it will not be lost and searchable even though COVID-19 has become endemic. This model can be used for radiological service management in the future pandemic concerning respiratory infection emergence disease.