Tools for Assessment of the Quality of Work Life in Thai Workforce Context: A Scoping Review

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วันเพ็ญ ทรงคำ
วิจิตร ศรีสุพรรณ
วีระพร ศุทธากรณ์



The purpose of this study was to gather and analyze characteristics of the research instruments that have been used to assess the quality of working life within the Thai workforce context in the past decade. A database search was performed in ThaiJo, PubMed, CINAHL, ProQuest Health and Medical complete and Science direct from 2007 to 2015. Studies both in Thai and English languages were recruited and extracted based on the inclusion criteria. Two reviewers independently performed the final selection. Concepts used in developing the tools, dimensions of measurement, tool quality characteristics, and results yield were analyzed. There were 1,105 research articles on quality of working life in the Thai workforce context that have been published in Thai and international databases. Only 27 articles were eligible and used for this scoping review.  Most of them were descriptive studies (85.2%).  About one half focused on health care workers (51.9%). The most used concept in tool development was Walton’s (74%). However, the difference within each study was the dimensions of measurement including number of dimensions and items.  Although most of the instruments had been tested for both validity and reliability, the process of instrument testing was not clearly stated. The findings of this study suggest that the researchers would have to further select or develop suitable instrument to measure quality of work life.v


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