Evaluation of Operations according to the 5-year Strategic Plan Office of Disease Prevention and Control 9th Nakhon Ratchasima during the Fiscal Year 2020–2021

Abstract

The objectives of this research were to evaluate the process of the Office of Disease Prevention and Control 9^th (ODPC9) Nakhon Ratchasima 5^th year strategic plan for Fiscal Year 2020–2021 and to conduct a needs assessment for disease and health hazard surveillance, prevention, and control in health region 9. The Deming Cycle was used for the evaluation. Data were collected through in-depth interviews, questionnaires, and data recording forms from 32 health personnel of the ODPC9 and 221 personnel in Provincial Public Health Office, District Health Office, and Public Hospitals in health region 9 between July 2022 and January 2023. Frequency, percentage, mean, standard deviation, and content analysis were used for data analysis. The results indicated that 1) Key performance indicators of the goals were unclear. The strategic implementation comprised ODPC9 projects, with most activities focusing on the first strategy. The majority of implementations had a mean score () and a standard deviation (S.D.) of 3.89±0.86, and the opportunity to achieve goals had a mean score () and S.D. of 3.92±0.82, indicating a high level. Monitoring, evaluation, and implementation of strategic plan reviews were unclear. 2) The need for operational support was at the highest level of operational steps. It is suggested that monitoring and summative evaluation of the strategic plan for success should be conducted clearly.