Effectiveness of Telemedical Refilling Program for Controlled Hypertension Patients in Sub-District Primary Care, Muang District, Phetchabun Province, Thailand

Authors

  • Tassana Thammaros Social Medicine Department, Phetchabun Hospital

Keywords:

Refill Medication, Telemedicine, Hypertension, Primary Care

Abstract

This post-implementation study aimed to evaluate the effectiveness and patient satisfaction of a telemedical refill program for patients with controlled hypertension in sub-district primary care settings in Muang District, Phetchabun Province, Thailand. Conducted from May 1 to July 31, 2024, the study involved reviewing development meeting reports, electronic medical records of patients using the telemedical refill program, and patient satisfaction surveys. Data were analyzed descriptively and analytically, with differences in mean blood pressure values tested using repeated measures ANOVA at a significance level of 0.05. A total of 56 eligible patients participated. The mean systolic and diastolic blood pressure values (mean±SD) for the first, second, and third measurements were 127.16±8.19 mmHg, 126.55±9.79 mmHg, and 125.27±10.24 mmHg for systolic pressure, and 72.48±7.72 mmHg, 70.52±9.33 mmHg, and 70.59±10.15 mmHg for diastolic pressure, respectively. No statistically significant differences were observed. Patient satisfaction was highest regarding convenience of travel and staff service. Patients also suggested extending medication refill periods beyond three months and incorporating home medication delivery. In conclusion, the telemedical refill program effectively supported continuous care for patients with controlled hypertension, with high levels of patient satisfaction reported. Recommendations include enhancing program flexibility, such as offering home delivery or allowing family members to collect medications, and conducting long-term follow-up studies to evaluate health outcomes and potential adverse effects in the future.

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Published

2025-04-02

How to Cite

Thammaros, T. (2025). Effectiveness of Telemedical Refilling Program for Controlled Hypertension Patients in Sub-District Primary Care, Muang District, Phetchabun Province, Thailand. The office of disease prevention and control 9th Nakhon Ratchasima Journal, 31(1), 71–84. retrieved from https://he02.tci-thaijo.org/index.php/ODPC9/article/view/270656

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Original Articles