A Preliminary Comparative Study between Online shopping websites of Thailand and China –case study Weloveshopping.com, Lazada.co.th, Jd.com, and Taobao.com

Abstract

               This article was compared several main shopping websites in Thailand and China. Taking Weloveshopping.com and Lazada.co.th in Thailand and Jd.com and Taobao.com in China are been the case study. The online shopping websites are compared in part of system, websites service, goods and service, logistic, and payment methods. The first object is to compare these websites for showing the important points which are should be adjusted and developed on online shopping websites in Thailand. The second was the webmaster can used this knowledge for increasing the potential and adjusted online shopping websites in Thailand. The article was collected the data by observation and interview the customers who used these websites before and collecting commentary of user from websites and web board. The article was found that data in the system of shopping websites in Thailand is not updated, and refund take long time. Although there are many goods categories, but shopping websites in China are various goods and services more than in Thailand. Logistic remained not respond demand of consumers, and some clients are not satisfied for delivery from Thailand’s post. Moreover, payment methods in Thailand have many methods, but it’s not safe and convenient enough.