Satisfaction Evaluation by Employees towards the Operation of the National Health Commission Office for the Fiscal Year 2016

Abstract

                   The objectives of this study were to: 1) evaluate the satisfaction of operation of the National Health Commission; 2) evaluate the organizational commitment of the National Health Commission; and 3) study the opinions of staff for the National Health Commission. The research tool was questionnaires for collecting data from 72 staff. The research found that the level of satisfaction in the aspects of internal staff operation, action plan collaboration and organization development, and work quality and efficiency were evaluated at the high level and in the aspects of compensation, career path progression, welfare and security and facilities information system and work environment were evaluated at the moderate level. Besides, eight of ten aspects of the organization commitment of staff were evaluated at the high level but the rest were moderate. Finally, the opinions towards operation were found in 3 issues including; career path progression, constrains in work and facilities; and work development in the future.