Does Chief Nurse’s Ward Management Behavior Influence Nurses’ Job Satisfaction in District Hospitals of Bhutan?

Main Article Content

Krishna Singh Mongar
Gaga Dukpa
Tshewang Rinzin
Nima Dorji
Tsheten

Abstract

OBJECTIVES: Chief nurse’s ward management behavior is a key factor affecting job satisfaction of nurses working directly under them. Therefore, the purpose of this study was to investigate the influence of chief nurse’s ward management behavior on job satisfaction of nurses working in major district hospitals in Bhutan.


MATERIALS AND METHODS: A cross-sectional study was conducted involving 246 nurses working across 18 district hospitals in Bhutan. Data on nurses’ job satisfaction and chief nurse’s ward management behavior were collected using Minnesota Satisfaction Questionnaire (MSQ)-short version and Supervisory Behavior Description Questionnaire (SBDQ) respectively. A generalized linear model (GLM) with a binomial distribution was used to indicate the relationship between chief nurse’s ward management behavior and nurses’ job satisfaction.


RESULTS: The result showed that 54.09% of nursing employees were satisfied with their job. In terms of chief nurse’s ward management behavior, chief nurses of Bhutan are inclined to display behavior which is more of an autocratic nature than democratic. There was a strong positive correlation between chief nurse’s ward management behavior and nurses’ job satisfaction. The GLM also indicated a strong positive relationship between the nurses’ job satisfaction with chief nurse’s ward management behavior.


CONCLUSION: Nurses’ job satisfaction was significantly and positively associated with chief nurse’s ward management behavior. This finding call for an interventional program to promote chief nurse’s ward management behavior.

Article Details

How to Cite
1.
Mongar,RN KS, Dukpa G, Rinzin,RN T, Dorji N, Tsheten. Does Chief Nurse’s Ward Management Behavior Influence Nurses’ Job Satisfaction in District Hospitals of Bhutan?. BKK Med J [Internet]. 2021 Sep. 29 [cited 2024 Nov. 22];17(2):125. Available from: https://he02.tci-thaijo.org/index.php/bkkmedj/article/view/252366
Section
Original Article

References

World Health Organization. Nursing and midwifery. 2021. (Accessed 20 June 2021, at https://www.who.int/health-topics/nursing#tab=tab_1)

Locke EA. The nature and causes of job satisfaction. In: Dunnette MD, Handbook of industrial and organizational psychology. Chicago, Rand McNally. 1976:1297-349.

Spector PE. Job satisfaction: Application, assessment, causes, and consequences. Sage 1997. DOI:

http://dx.doi.org/10.4135/9781452231549.

Bektaş Ç. Explanation of intrinsic and extrinsic job satisfaction via mirror model. BMIJ 2017;5(3):627-39. DOI:https://doi.org/10.15295/bmij.v5i3.118

Weiss DJ, Dawis RV, England GW, et al. Manual for the minnesota satisfaction questionnaire: Minnesota studies in vocational rehabilitation. 1967:1-119. ((Accessed 20 June 2021, at https://vpr.psych.umn.edu/sites/vpr.umn.edu/files/files/monograph_xxii_-_manual_for_the_mn_satisfaction_questionnaire.pdf )

HakamiF, Almutairi H, Otaibi RA, et al. The relationship between nurse job satisfaction and organizational commitment. Health Sci J 2020;14:1-5

Nikic D, Arandjelovic M, Nikolic M, et al. Job satisfaction in health care workers. Acta Medica Medianae 2008;47(4):9-12.

Alameddine M, Kharroubi SA, Dumit NY, et al. What made Lebanese emigrant nurses leave and what would bring them back? A cross-sectional survey. Int J Nurs Stud 2020;103:103497. DOI: 10.1016/j.ijnurstu.2019.103497. 9. Nwafor CE, Immanuel EU, Obi-Nwosu H. Does nurses’ self-concept mediate the relationship between job satisfaction and burnout among Nigerian nurses? Int J Afr Nurs Sci 2015;3:71-5.

Bogler R. Two profiles of schoolteachers: A discriminant analysis of job satisfaction. Teaching Teacher Educ 2002;18(6):665-73.

Fleishman EA, Harris EF. Patterns of leadership behavior related to employee grievances and turnover. Pers Psychol 1962;15:43-56.

Karimi L, Nouri A. Do work demands and resources predict work-to-family conflict and facilitation? A study of Iranian male employees. J Fam Econ Issues 2009;30(2):193-202.

Karimi L, Karimi H, Nouri A. Predicting employees’ well-being using work-family conflict and job strain models. stress Health 2011;27(2):111-22. DOI:10.1002/smi.1323.

Sullivan E, Decker P, Jamerson P. Effective leadership and management in nursing. New Jersey: Prentice-Hall, 2001.

Elsherbeny EE; El-Masry R. Job satisfaction among nurses working in Mansoura University Hospital: Effect of socio-demographic and work characteristics. Egypt J Occup Med 2018;42(2):227-40.

DOI: 10.21608/EJOM.2018.6807.

Garrett BH. The relationship between leadership preferences, perceived head nurse leader behavior, and job satisfaction of staff nurses.1989. (Accessed June 18, 2021, at

https://www.proquest.com/docview/303762224?pq-origsite=gscholar&fromopenview=true).

Wangmo D, Windosr C, Clark M. Positioning nurses in primary health care in Bhutan. Bhutan Health J2018;4(1):33- 41. DOI: https://doi.org/10.47811/bhj.54

Ministry of Health, Royal Government of Bhutan. Annual health bulletin. [Internet]. 2020.(Accessed June 20, 2021, at

http://www.moh.gov.bt/wp-content/uploads/ict-files/2021/06/24.06.2021_Bulletin-Book-2021.pdf

Lwanga SK, Lemeshow S. Sample size determination inhealth studies: A practical manual [Internet]. World Health Organization; 1991. (Accessed May 20, 2021, at

http://apps.who.int/iris/bitstream/handle/10665/40062/9241544058_(p1-p22).pdf;jsessionid=C086577FDA11BB66A120FB280FD0CEBF?sequence=1).

Chang WP, Chang YP. Relationship between job satisfaction and sleep quality of female shift-working nurses: Using shift type as moderator variable. Industrial Health 2019;57(6):732-40.

Adebayo SO, Ogunsina SO. Influence of supervisory behavior and job stress on job satisfaction and turnover intention of police personnel in Ekiti State. J Manag Strategy 2011;2(3):13. DOI: https://doi.org/10.5430/jms.v2n3p13

Dolnicar S, Grun B, Leisch F, et al. Three good reasons not to use five and seven point Likert items. In: CAUTHE 2011: 21st CAUTHE National Conference, Adelaide, Australia. 2011.(Accessed May 20, 2021, at https://ro.uow.edu.au/cgi/viewcontent.cgi?article=1821&context=commpapers )

Lopes RD, Harrington RA. Understanding clinical research. McGraw-Hill Education, 2013.

Negussie N, Demissie A. Relationship between leadership styles of nurse managers and nurses’ job satisfaction in Jimma University Specialized Hospital. Ethiop J Health Sci 2013;23(1):50-8.

Royal Civil Service Commission, Royal Government of Bhutan. Bhutan Civil Service Rules and regulation 2018. 7th edition: Bhutan Civil Service Rule and Regulation 2018. (Accessed August 20, 2021, at https://www.rcsc.gov.bt/wp-content/uploads/2019/02/Readable-BCSR-2018.pdf ).

Specchia ML, Cozzolino MR, Carini E, et al. Leadership styles and nurses’ job satisfaction. Results of a Systematic Review. Int J Environ Res Public Health 2021;18(4):1552. DOI: 10.3390/ijerph18041552.

Baron IS, Agustina H. The effectiveness of leadership management training. Polish J Manag Stud 2017;16:7-12. DOI: 10.17512/pjms.2017.16.2.01

Gilbreath B, Benson PG. The contribution of supervisor behaviour to employee psychological well-being. Work Stress 2004;18(3):255-66. doi:10.1080/02678370412331317499