Employee Motivation and Retention in the Emergency Medical Service System

Main Article Content

Kan Turapan, RN
Phonthip Geerapong, MSc
Panee Sitakalin, DrPH

Abstract

OBJECTIVES: This study aimed to evaluate factors associated with employee motivation and retention in the emergency medical service (EMS) system.


MATERIALS AND METHODS: All of the participants were enrolled from 6 EMS centers. Participants were healthcare providers aged 20-59 years old working in an emergency department. The reliability of employee motivation and retention in the EMS system questionnaire had a Cronbach’s alpha of 0.93.


RESULTS: A total of 141 participants were recruited to participate in this study. The average age was 34.75 ± 7.67 years old. 69.5% were male, and 30.5% were female, respectively. 80.1% of participants worked at the emergency department for less than 10 years, and 22.7% had health problems. Age, marital status, educations, occupation, working hours per week, health problems, and medical scheme were associated with employee motivation and retention in the EMS system.


CONCLUSION: Age, marital status, educations, occupations, working hours per week, health problems, and medical schemes were related to employee motivation and retention in the EMS system.

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1.
Turapan, RN K, Geerapong, MSc P, Sitakalin, DrPH P. Employee Motivation and Retention in the Emergency Medical Service System. BKK Med J [Internet]. 2022 Feb. 26 [cited 2022 Aug. 17];18(1):12. Available from: https://he02.tci-thaijo.org/index.php/bkkmedj/article/view/254551
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Original Article

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