Relationship Model of Hospitals Revenue Collection Under Office of the Permanent Secretary Ministry Of Public Health

Abstract

Development of a quality revenue collection center for hospitals under the Office of the Permanent Secretary, Ministry of Public Health It is a indicator to prevent the hospital's financial crisis. This research was to study the relationship model of hospital revenue collection under the Office of the Permanent Secretary, Ministry of Public Health. The sample consisted of heads of revenue collection centers of 330 hospitals from a total of 899 hospitals, comprising 280 community hospitals and 50 general hospitals by using the tool as a questionnaire developed by the researcher. The reliability equal 0.945. Structural equation analysis (SEM) was used by AMOS package. From the research results, there is a high level of correlation between the components of the revenue collection operating system (4C) with the component of collective period both directly and indirectly (β = 0.737). The component of revenue collection operating system (4C) and the component of revenue collection structure (4S) were moderate correlation (β = 0.676). There was a high correlation between the component of revenue collection structure (4S) and component of revenue collection management (β = 1.326), and there was a moderate correlation between the component of revenue collection management and the component of collective period (β=0.486). Recommendations for applying the research results Hospital administrators should have revenue collection strategy to achieve multidisciplinary team operations that links important information across the hospital's finance committee and hospital board of directors Recruitment and allocating a sufficient number of revenue collection staffs and setting clear indicators to convey the important shared value of the revenue collection to be able to operate in quality.