Factors Influencing Job Performance Among Trained Caregivers for Caring Dependent Elderly in Bangkok
Keywords:
job performance, trained caregivers, caring for elderly dependentsAbstract
Abstract
This research was designed to examine factors related to job performance among trained caregivers caring for dependent elderly in Bangkok. In 2016, 182 such caregivers were selected through proportionate multi-stage sampling. Data were collected from February to April 2019 using three types of self–administered questionnaires: 1) personal data questionnaires including individual factors, attitude and motivation; 2) situational factor questionnaires covering work environments and organizational and social factors, and; 3) a questionnaire measuring job performance of trained caregivers of caring-dependent elderly. Cronbach’s alphas for the questionnaires were .73, .77, .88, .86 and .94, respectively. Data were analysed using descriptive statistics and stepwise multiple regression.
The results showed that job performance among trained caregivers of caring-dependent elderly in Bangkok was at a moderate level (x̄ = 3.9, SD = 0.5). Several individual variables: age, caregivers’ experience caring for dependent elderly, attitude of the elderly care recipient, motivation of the elderly care recipient, method of work, equipment, workplace, policy of organization, training, job reward, co-worker relationships and social environment had statistically significant correlations with job performance of trained caregivers of dependent elderly in Bangkok. Factors significantly predicting job performance among these caregivers were equipment, attitude of care-dependent elderly, caregivers’ experience, and job reward. These predictors together explained 37 percent of the variance in caregivers’ job performance.
The findings suggest that public health administrators should be encouraged to develop job performance among trained caregivers of care-dependent elderly by supporting well-functioning equipment, motivating trained caregivers to work, supporting job rewards, and considering a mentoring system to encourage trained caregivers who have experience with care-dependent elderly to mentor trained caregivers who do not have such experience.
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