Occupational Health Services and Stakeholders’ Expectations of Competencies Among Nurses in Enterprise in the Eastern Economic Corridor Area
Keywords:
Occupational health nurse, competency, enterprise, eastern economic corridorAbstract
The aims of this descriptive research were to study occupational health services and stakeholders’ expectations of competencies among nurses in enterprise, and to compare expectations based on type of enterprise, owner nationality, working time, and occupational training. The sample consisted of 405 stakeholders engaged in occupational health services of 185 enterprises in the Eastern Economic Corridor, as well as directors, personnel managers, and safety officers. The research instruments were the occupational health services model questionnaire and the stakeholders’ expectations of nurse competencies questionnaire. Data were analyzed using descriptive statistics, one-way ANOVA, and independent t-tests.
The results revealed that 90% of enterprises provided standard occupational health services that included 3 elements; work safety, health, and working environment. The stakeholders’
expectations for performance of basic medical care were at the highest level (M = 3.6, SD =0.6), and at a high level for occupational diseases and injuries prevention, health promotion, rehabilitation, and occupational health services management. Mean scores for stakeholders’ expectations were significantly different depending on owner nationality and occupational health and safety training (t = 3.025, p < .05; t = 1.645, p < .05 respectively). Foreign owners had significantly higher mean scores for expectation of competencies than did Thai owners. Stakeholders receiving occupational health and safety training had significantly higher mean scores for expectation of competencies than those without such training. The results suggest that occupational health nurses can and should enhance their skills across all dimensions of performance, especially basic medical care, in order to strengthen the quality of occupational health services.
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