Key Success Factors to developmentand operation of 5 stars all Health promoting hospital in Suratthani Hospital

Abstract

             Source: Since the health station was elevated to a sub district health promotion hospital and developed into 5 stars all Health promoting hospital, the primary health service system has undergone continual development. SuratThani Hospital, which provides primary care services to municipal health service centers, commercial hospitals, and hospitals outside the Ministry of Public Health, has a primary care system with populations that overlap and are diverse. Therefore, the researcher is interested in examining the factors influencing the success of quality improvement operations in sub-district health-promoting hospitals, SuratThani hospital, fiscal years 2017 and 2018, in order to use the findings as a guideline for the implementation of quality improvement operations in accordance with primary care standards.

          Objective: To examine the factors influencing the success of quality improvement operations at 5 stars all Health promoting hospital in the SuratThani Hospital, and to compare the outcomes of the quality development of a star health promotion hospital in the SuratThani Hospital during fiscal years 2015–2018.

         The study methodology: A questionnaire and a record of the outcomes of the sub-district health promotion hospitals from 2015 to 2018 were utilized to collect data for this review. The sample consisted of the directors of 13 sub-district health promotion hospitals that met the quality requirements of 5 stars all Health promoting hospital during fiscal years 2017 and 2018. To examine qualitative data, McKinsey conceptual content analysis was employed, whereas percentage statistics were used to assess quantitative data.

          Results: The critical success factors for the construction and operation of a five-star hospital promoting health are 1) Subdistrict hospitals that promote health have implemented strategies, policies, and work plans. 2) The organizational structure divides tasks and responsibilities clearly. 3) The operating system has a plan of action, systematized administration, and collaboration with network partners to examine quality requirements. 4) Personnel are aware of and comprehend their tasks and responsibilities; they carry out their activities competently and are afterwards evaluated. 5) Personnel possess practical knowledge and abilities. 6) The administrators of the subdistrict hospitals that promote health pay close attention to the policy and prioritize the promotion and growth of quality. 7) have shared beliefs and objectives. Personnel are extremely dedicated and accountable.