ผลการรับรู้ของการหมุนเวียนงานของบุคลากรสายวิชาชีพพยาบาลในมุมมองของผู้หมุนเวียน และผู้รับผลงาน: กรณีศึกษา กลุ่มงานการพยาบาล รพ.ธรรมศาสตร์เฉลิมพระเกียรติ

Abstract

The purpose of this research was to study the result of job rotation perception of nursing staff in perspective of rotated nurses and stakeholders in nursing department, Thammasat university hospital (TUH). The samples were 11 rotated registered nurses, stakeholders included 5 nurse supervisors and 148 nursing staffs who were under those rotated nurses. The instrument was the questionnaire modified from Dusadee Yola and et. al. (2003).  Data were analyzed by descriptive statistics such as mean, percentage and standard deviation.

           The findings were as follows: the perception of rotated nurses were including increased knowledge and experiences at a high level, average 4.09 and 4.09 respectively, getting to know more new colleagues at the highest level, average 4.36, increased self-development at average 4.09, and be accepted increasingly by colleagues at a high level, average 3.64. The perception of supervisors were including the rotated nurses increased their experiences at the highest level, average 4.40, coordinated with others more speediness at a high level, average 3.60, be alert and enthusiasm at a high level, average 3.60 whereas they had problem of adaptation such as stress and anxiety as well.  And the perception of subordinate staff were including the rotated nurses had work hard at high level, average 3.97, coordinated with other staff with speediness at a high level, average 3.76, and be alert with enthusiasm increasingly at a high level, average 3.84.

                   The study propositions pointed that the job rotation should be begun with policy, goals, time frame clearly. Additions, the preparation of practices, knowledge should be done before rotation, and psychological support should be prepared for the rotated nurses as well, to reduce their stress and anxiety which can impact to their physical and mind.