The Characteristic of Social Support in Medical Personnel in Pediatric Patients and Caregivers

Abstract

Background: Medical personnel basis provide social support services to pediatric patients and caregivers on a regular basis. Profession has different social support characteristics, so in order to make the hospital's social support smoothly. Therefore, is the source of this research.

Objective: This is to study of the level of social support of medical personnel towards pediatric patients and caregivers.

Material and methods: It is a descriptive study consisting of 1) general information and 2) social support level questionnaire. (The confidence of the tool was checked by using the Cronbach's alpha coefficient measure confidence at 0.86)  and 3) testing the differences between variables by t-test, F-test and one-way Anova of variance.

Result: 1) Level of support in overall information was at a high level. The highest mean score was in doctor group (4.11), followed by nurse group (4.05), while the lowest was in practical nurse group (3.64). 2) Psychological and society level in overall was high. The highest score was in the nurse group (4.07), followed by the doctor group (3.98), while the practical nurse group was the lowest (3.95). 3) Overall resource and service level was low. The highest score was in the practical nurse group (2.45), followed by the nurse group (2.41), while the lowest was in the doctor group (2.05).

Conclusion: The level of support for information and psychological and society aspects of all medical personnels is at high level but resource and services of all medical personnels are at low level. It is necessary to provide support to all medical personnel to focus and develop competencies in providing more social support for resource and services to have a positive impact on the care of children and their caregivers