Development of The Use of Online Information Systems in The Form of Application Line in Diabetic Patients Who Services in Phuwiang Hospital, Phuwiang District, Khon Kaen Province

Abstract

This action research is to develop a guideline for using online service data as a LINE application for diabetes patients at Phu Wiang Hospital, Phu Wiang District, Khon Kaen Province. The research is divided into three phases: analysing data using descriptive statistics, percentages, means, standard deviations, Paired t-test, 95% CI, p-value, and content analysis. The results of developing a guideline for using online service data as a LINE application for diabetes patients revealed that the health knowledge level of diabetes patients and their relatives before participation was high at 56.67%, moderate at 40.00%, and low at 3.33%. After participating in research, it demonstrated that 93.33% have increased health literacy. Comparing the mean health literacy score before and after participation is proven to be statistically different (p-value<0.001). Diabetes patients and relatives’ satisfaction with using the application shows very high levels of contentment of 66.6%, and multidisciplinary also has high levels of pleasure of 85%. To effectively and efficiently develop this application, medical staff must keep diabetic academic knowledge up to date through this appliance or participate in related training to receive correct information regarding diabetes