Development of an Educational Media via LINE Official Account on Pressure Ulcers for Caregivers of Bedridden Patients

Abstract

This research and development study aimed to: 1) examine the situation, problems, and needs for educational media among caregivers of bedridden patients; 2) develop educational media on pressure ulcers through a LINE Official Account (LINE OA); 3) compare caregivers’ knowledge before and after using the media; and 4) evaluate their satisfaction with the media. The sample consisted of eight participants in a focus group discussion and 56 caregivers of bedridden patients. The research instruments included a focus group interview guide, educational media delivered via LINE OA, a knowledge test, and a satisfaction questionnaire. Quantitative data were analyzed using descriptive statistics and Paired-Sample t-test, while qualitative data were analyzed using content analysis.

The results revealed that the educational media on pressure ulcers delivered through LINE OA consisted of five electronic poster topics—Pressure Ulcers: Essential Information, Common Bony Prominence Sites, Appropriate Nutrition for Bedridden Patients, Prohibited Foods, and Pressure Ulcer Prevention—along with six video clips covering the definition of pressure ulcers, risk factors, prevention measures, wound cleaning materials and methods, care for each stage of pressure ulcers, and foods that promote wound healing. The comparison of knowledge scores showed that caregivers had significantly higher knowledge after using the media than before, at the 0.05 level. Caregivers also reported a very high level of satisfaction with the media, particularly regarding practical applicability and content quality, which were rated at high levels. Overall, the results indicate that educational media delivered through LINE OA is an appropriate approach for supporting caregivers of bedridden patients, as it is easily accessible, convenient to use, and effective in enhancing knowledge on pressure ulcer prevention.