Evaluation of Public Health in Nakhon Ratchasima Province

Abstract

Evaluation of Public Health in Nakhon Ratchasima Province aims to study problems and obstacles, survey opinions, effectiveness of service locations, and develop an evaluation model. CIPP Model was used in Public health operations in Nakhon Ratchasima. Data was collected by using questionnaires with 197 district plan supervisors or those responsible for district evaluation and 50 directors, and a focus group of 18 directors. Data were collected and analyzed by quantitative methods with descriptive statistics.

The results show that in the questionnaire, most representatives strongly agreed in context, process and production, and slightly agreed with the relation between numbers of workers and workload. Directors in the focus group agreed with the indicators and measurement criteria. They suggested fewer assessors and officers development. Overall, most of the representatives agree that it is beneficial to be controlled, supervised, and activated. The score of KPI is moderate. Weighting and grading based on groups are appropriate. In the first assessments, using only quantitative data, public health centers are evaluated by the average of every centers’ works. In round 2, randomly pick 1 center and evaluate it using both quantitative and qualitative data.

Suggestions : Methods should be related to context or problems in areas, increase the indicators and targets, let district-level officers set their own indicators and improve overlapping metric criteria, more assessments of workmanship than papers, and take into account the responsibility of the assessors and the resources available in the department. This evalution model is appropriate and should be used in next year.