Parents’ Expectations towards the Services of an Early Childhood Development Excellent Center
Main Article Content
Abstract
Objective: To study the parents’ expectations, the association of demographic characteristics and parents’ expectations towards the services of an Early Childhood Development Excellent Center (ECDC). Methods: A descriptive study with a sample 83 parents. A questionnaire was used for collecting demographic characteristics, and parents’ expectations on services. The questionnaire had an Index of item-objective congruence (IOC) of .67-1.00. The Cronbach’s alpha reliability coefficient for overall expectations = .91. Data were analyzed by using descriptive statistics, frequency, percentage, mean, mean deviation, standard deviation, and point biserial correlation coefficient. Results: The study showed that the sample were mothers 73.50%, mean age was 37.60 years (SD = 6.16). They have one child 85.50%, married 98.80%, and the mean duration of service was ten months (MD = 5.05). Overall expectations had a high mean score of 4.52 points. Each aspect had the mean score at a high level as well, including the quality of early childhood, care of personnel, and location management were 4.60, 4.51 and 4.42, respectively. Also, number of children and duration of service had a statistically significant negatively associated with parents’ expectations (rpb= -.307, p < .01 and rpb= -.187, p < .01), respectively. Conclusion: number of children and longer duration of service were associated with the parent’s expectations. Therefore, those involved should be aware of these factors in order to encourage Early Childhood Development Centers to provide services that meet parents’ expectations. This is to take care of the health and development of early childhood children so that they are ready for complete growth.
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