Negotiation Strategies of Nurse Administration

Abstract

.At present, negotiation is an important management skill used by nursing administrators in order to solve conflicts or unexpected benefits of patients. According to the rapid changes in the economy, society, and technology in the 21st century, National policies has been focused on ​​the provision of health and public health services. Taking into account the promotion of health for the people. Furthermore, the government has been continued the development of the health and public health service system of insurance for people significantly. Many citizens comprehended the way to prevent their own health and perceived of the health-information through news and information technology rapidly. If the patients have been not provided to the aim or the expected nursing or medication services, it might be the cause of many conflicts and disagreement. Therefore, administrators require negotiation skills and strategies to reduce each side's frustration. In addition, nursing executives can use their internal negotiation skills in their daily management in the nursing organizationand management with service recipients and relatives.