The Patient’s Behaviour, Expectation, and Satisfaction on the Service Quality of Physical Therapy Services in Government Hospitals Under the Office of the Permanent Secretary, Ministry of Public Health, Western Thailand

Authors

  • Leungnarutai W, Bunjongmanee P

Keywords:

Physical therapy services, Expectations, Satisfaction

References

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Physical Therapy Act BE 2004. Special Issue Volume 121, Part 65. 22 October 2004.

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Phanomyom T. Satisfaction of relatives on the quality of service. Physical Therapy of Ang Thong Hospital Master’s Dissertation, Phranakhon Si Ayutthaya Rajabhat University, Phranakhon Si Ayutthaya, Thailand; 2009.

Raktai N. Expectations and perceptions of service recipients on quality of private hospital services Western Thailand. Master’s Dissertation, Stamford International University Hua-Hin campus. Phetchaburi, Thailand; 2016.

Khanjai A. Expectations and Perceived Quality of Services of Insured Lamphun Hospital, Lamphun Province. National and International Conference Interdisciplinary Researches for local development Sustainability, Northern Rajabhat University Network, 15th July 23 2015; Nakhon Sawan Rajabhat University. Nakhon Sawan; 2015. p 221-35.

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Sroysing K. Customer’s Expectations and Perception towards Satisfaction of hotel’s service Quality in Pattaya city, Chonburi province. Dusit Thani College Journal 2018; 10: 216-38.

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Published

01-10-2018

How to Cite

1.
Leungnarutai W, Bunjongmanee P. The Patient’s Behaviour, Expectation, and Satisfaction on the Service Quality of Physical Therapy Services in Government Hospitals Under the Office of the Permanent Secretary, Ministry of Public Health, Western Thailand. J DMS [Internet]. 2018 Oct. 1 [cited 2024 Mar. 29];43(5):67-74. Available from: https://he02.tci-thaijo.org/index.php/JDMS/article/view/247778

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Original Article