Development of a health product safety surveillance model in grocery stores: A case study of Pak Nam Laem Sing Subdistrict, Laem Sing District, Chanthaburi Province

Abstract

This action research aimed to study the problem of inappropriate health product sales in grocery stores, develop and test a health product safety surveillance model in grocery stores in Pak Nam Laem Sing Subdistrict, Laem Sing District, Chanthaburi Province. The sample consisted of 41 grocery store operators. The research instrument was a grocery store inspection record form on the Community Drug and Health Product Surveillance System (G-RDU & G-SHP) program. Data were collected between December 2024 and June 2025. The study methodology consisted of 3 phases: 1. Survey of health product situation in grocery stores, 2. Management of health product safety problems in grocery stores, testing and evaluation, and 3. Improvement of surveillance guidelines. Data were analyzed in quantitative and qualitative ways using descriptive statistics. The results of the research found that after using the surveillance model, The number of drug stores decreased from 78.0 percent to 68.3 percent. The mean level of health product knowledge increased significantly from 3.85±1.10 points (total score 5) to 4.10±0.88 points (p<0.001). When considering the level of knowledge in each aspect, it was found that only aspect 2, understanding, had a statistically significant increase (p<0.05). This led to the PAKNAM LS MODEL being a tool to solve the problem of inappropriate health product sales in local grocery stores and to expand to other areas to be in the same format.