Quality of Work Life and Organizational Commitment of Professional Nurses in Community Hospitals in Phuket Province

Abstract

          Background: Good quality of work life was resulted in organizational commitment and reduced rate of resign. Burnout rate during 2016-2020 in community hospitals in Phuket Province was 3.22%,6.45%,4.83%,8.06% and 6.94%, respectively that meant 6%, very high compared with nearby hospitals.

          Objective: To study quality of work life and organizational commitment of professional nurses in community hospitals in Phuket Province.

          Methods: A cross sectional study design was used the measurement tool of quality of work life and organizational commitment in 132 professional nurses who work in Phuket community hospitals during January 1^st 2020 to September 30^th 2020. Data were analyzed using descriptive statistics, Student t-test, One-way ANOVA and Pearson Product Moment Correlation.

          Results: The average score of quality of work life of sample group was high level ( =4.01, S.D.=0.45) and organizational commitment was also high level ( =4.18, S.D.=0.54). The sample with age over 51 years old had the average score of quality of work life in equal management and human right respect lower than the sample with age below 50 years old (F=6.53, p=0.002). The sample who worked as nurse more than 11 years had work life quality lower than nurses worked less than 11 years (F=5.21, p=0.007), (F=3.12, p=0.048). In addition the findings indicated that nurses worked for Department of Social Medicine and Nursing Office had organizational commitment higher than nurses worked for operating department and inpatients department (F=2.62, p=0.020). Quality of work life correlates with organizational commitment of professional nurses in community hospitals in Phuket Province (r=0.523, p<0.001).

          Conclusion: Nurses who work more than 11 years had more knowledge and experiences should get the quality of work life enhancing more than the others.