Factors Correlated with Happiness at Work of Health Personnel in Kanchanaburi Province

Abstract

This quantitative research objectives were to study (1) the situation of happiness at work, (2) the relationship between personal characteristics and happiness at work, (3) the differences in opinion levels on job characteristics and work environment factors in personnel with different happiness levels, and (4) the factors of job characteristics and work environment that were suitable for happiness at work of health personnel in Kanchanaburi province. The study was conducted in two phases: Phase 1 involved a sample of 318 health officials selected using simple random sampling from all 867 health personnel under the Kanchanaburi Provincial Public Health Office; secondary data on happiness at work were collected in 2019; and Phase 2 involved a purposively selected sample of 20 health workers for data on other factors that were suitable for happiness at work. Data were collected using a questionnaire with the reliability value of 0.89 and then analyzed with descriptive statistics including chi-square test and Man-Whitney U test. The results revealed that: (1) among the participating health personnel, on average for all nine happiness dimensions, they were happy at the normally happy level; and the “happy heart” dimension had the highest mean score at the “very happy” level; (2) the personal characteristics correlated with the health personnel’s happiness levels were gender, marital status, age, educational level, pregnancy, having children, working time, years of service in the current unit, income, position level and type of employment; (3) the opinions on job characteristics and work environment of personnel with different happiness levels were not different; and (4) Hackman and Olham’s job characteristics and work environment factors of the vitamin model were suitable for happiness at work of health personnel in the province. The management of the agency should promote happiness in work by paying attention to various factors. That makes people happy from this research Should study the happiness situation of personnel regularly and study the factors affecting the happiness at work at home (Work from Home) from the situation of the COVID-19 epidemic.