Quality of work life of an employees in Somdet district,Kalasin province

Abstract

Abstract

            The quality of work life of employees is regarded as important. When the quality of life of employees is at a good level, affective the quality of good service. Therefore, the researcher was interested in this study, used a qualitative research. The objectives of this research were 1) to study the quality of working life of employees in Somdet Stores, Somdet District, Kalasin Province, 2) to study guidelines for improving the quality of life of employees in Somdet Stores. The sample used in this study were employees of the Somdet Stores. The sample was selected of 30 persons and used in this study consisted of accounting staff, sales staff, security guards, delivery staff and finance staff and chefs/cooks. The data was collected used the multi-method included of the questionnaire for the quantitative data, and the focus group and in-depth interview for qualitative data. The quantitative data were analyzed descriptive statistics used percentage, mean, standard deviation, while the qualitative data was analyzed the content analysis.

            The results of the study revealed that quality of life at work was at a high level for 3 variables from 8 variables as follows: 1) Interpersonal relationship  = 3.94, SD=0.84 2) Good and safe environment  = 3.69, SD = 0.91 and 3) the protection of personal rights  = 3.47, SD = 0.95, respectively. There are suggestions from this research that having annual bonuses for employees development training on providing quality services and the principle of storing equipment conducive to and participation in organizing activities that are more beneficial to society.