The Effect of A Program of Nurses Providing Information to Parents’ Knowledge and Satisfaction on Caring for Hospitalized Children


  • กนกจันทร์ เขม้นการ Assistant Professor, Faculty of Nursing, Mahasarakham University
  • สุวิชัย พรรษา Assistant Professor, Faculty of Informatics, Mahasarakham University
  • จิดาภา ผูกพันธ์ Assistant Professor, Faculty of Nursing, Mahasarakham University
  • จิระวรรณ บุตรพูล Registered Nurse, Mahasarakham Hospital
  • รรฤณ แสงแก้ว Lecturer, Faculty of Nursing, Mahasarakham University


information providing program, knowledge of parents, perception of satisfaction


The parents of pediatric patients require information in order to cope with the medical situation of their child. Therefore, specific, inclusive, modern, understandable, and repeatable media will help them to gain knowledge and satisfaction. The research aims to study the effects of nurses providing information to parents and the parents’ perception of satisfaction on caring for hospitalized children. The research methodology is quasi-experimental. The samples included 70 parents who were divided into two equal groups of 35 parents for the control group and the experimental group. The control group received normal nursing care and the experimental group received routine nursing care along with information provided through the program. The research tools included 1) motion info-graphic media title “when my baby is to be hospitalized”, 2) the questionnaire about knowledge of parents in child care, and 3) the questionnaire of perception of parental satisfaction in nursing care of children. The results showed that the knowledge in caring for pediatric patients admitted to hospital of parents in the experimental group was higher than the control group by the statistical significance (t=-3.80, p<..01). Moreover, the perception of satisfaction in the field of communication of the control group was higher than the experimental group by the statistical significance (t=-2.36, p<.05). The program of nurses providing information can be applied in real situations and can be described as unlimited time and place since the first treatment to continuous care at home.


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