Factors Predicting Organizational Citizenship Behaviors Among Generation Y Nurses, Government University Hospitals
Keywords:
Factor Predicting, Organizational Citizenship Behaviours, Nurses, Generation Y, Government University HospitalsAbstract
Organizational citizenship behaviors are important to the effectiveness and the success of nursing organizations. The purposes of this research study were to identify perceived organizational support, trust in head nurses, organizational citizenship behaviors and the predicting factors of organizational citizenship behaviors among Generation Y nurses at government university hospitals. The sample included 306 Generation Y nurses at Northern regional government university hospitals. Research instruments included: 1) Demographic Data Questionnaires; 2) Perceived Organizational Support Questionnaires developed by Sanghon, Thungjaroenkul & Nantsupawat (2017); 3) Trust in Head Nurses Questionnaires developed by Sirawongtham (2002); and 4) Organizational Citizenship Behaviors Questionnaires developed by Podsakoff et al. (1990), translated into Thai by researchers. Reliabilities of part 2 to 4 Questionnaires were computed, the instruments’ Cronbach’s alpha coefficients were .87, .96 and .85 respectively. Data were analysed using stepwise multiple regression.
The results of the study revealed that: perceived organizational support was at a moderate level, trust in head nurses and organizational citizenship behaviors were at a high level. Factors that significantly predicted organizational citizenship behaviors were openness dimension of trust in head nurses and perceived organizational support at level .05. These predictors were accounted for 14.20 % of variance. (R2 = .142) The results could provide basic information for nurse managers to be aware of the importance of organizational support, trust in head nurses and paves the way for promote organizational citizenship behaviors among Generation Y nurses at government university hospitals.
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