Role Ambiguity and Turnover Intention of New Nurses in Affiliated Hospitals at Kunming Medical University, the People’s Republic of China


  • Suxian Luo Faculty of Nursing, Chiang Mai University
  • Apiradee Nantsupawat Faculty of Nursing, Chiang Mai University
  • Petsunee Thungjaroenkul Faculty of Nursing, Chiang Mai University


Role Ambiguity, Turnover Intention, New Nurses


Previous studies have found that there is a positive relationship between role ambiguity and turnover intention. However, this issue has never been studied in the three affiliated hospitals of Kunming Medical University, Republic of China. This descriptive correlational study aimed to examine role ambiguity and turnover intention and to explore the relationship between role ambiguity and turnover intention of new nurses. The participants were 358 nurses who worked for 3 years or less in the three affiliated hospitals of Kunming Medical University, and who were selected using the stratified random sampling method. The research instruments included a Demographic Data form, the Role Ambiguity Scale (RAS) developed by Beauchamp, Lee, Argall,& Martin (2004) and the Turnover Intention Questionnaire (TIQ) developed by Roodt (2004) and translated into Chinese by the researcher. The reliability coefficients of the RAS and TIQ were .74 and .83, respectively. Data were analyzed using descriptive statistics and Pearson’s Rank-order Correlation. The results of this study indicated that: 1.The mean score for the role ambiguity dimension of new nurses was at amoderate level. 2.The mean score for the turnover intention dimension of new nurses was at a moderate level. 3.There was a significant positive relationship (r = 0.54) between overall role ambiguity and turnover intention. The results of this study could be used as valuable information for hospitals and nursing administrators to develop strategies to reduce role ambiguity for new nurses in affiliated hospitals of Kunming Medical University, the People’s Republic of China, in order to decrease their turnover intention.


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