Quality Improvement of Information Provision for Patients with Endotracheal Intubation and Their Relatives, Surgical Critical Care Unit, Maharaj Nakorn Chiang Mai Hospital
Keywords:
Quality, Quality Improvement, Information Provision, Patients with endotracheal intubation, RelativesAbstract
Improving quality of work is important for nursing administrators and nurses. The purpose of this study was to improve the quality of information provision for patients with endotracheal intubation and their relatives in the surgical critical care unit at Maharaj Nakorn Chiang Mai Hospital and to study the quality of information provision, using Deming's FOCUS-PDCA quality improvement model. The sample consisted of 14 registered nurses, and 20 patients with endotracheal intubation and 6 of their relatives. The instruments included: questions in group discussions, an information provision manual for endotracheal intubation patients and their relatives, an observation checklist for information provision practice for endotracheal intubation patients and their relatives, the endotracheal tube traction incidence record form, and a questionnaire on the satisfaction of patients with endotracheal intubation and the satisfaction of their relatives regarding the information they received. Content analysis and descriptive statistics were used for data analysis.
The results revealed that 88.33% of the registered nurses were able to correctly and completely implement the information provided for patients with endotracheal intubation and their relatives. There was no incidence of unplanned endotracheal tube traction. In addition, the patients with endotracheal intubation and their relatives were satisfied with the information they received at the highest and high levels (75.44% and 22.78%, respectively).
The results of this study showed that nurses can use this method to provide information for patients with endotracheal intubation and their relatives.
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