A Causal Model of Factors Influencing Job Performance of In-charge Nurses at General Hospitals in Health Region 8, Mekhong Basin
Main Article Content
Abstract
Objective: This descriptive research aimed to test a causal model of job performance of in-charge nurses at general hospitals in Health Region 8, Mekhong Basin. Methods: The research samples were 263 in-charge nurses in 4 hospitals in Health Region 8, Mekhong Basin recruited by simple random sampling technique. The research instruments were servant leadership of head nurses, self-efficacy, work engagement and job performance questionnaires. The IOC was between .80-1.00, and the reliability yielded .86, .87, .97,
and .94, respectively. Data were analyzed using descriptive statistics and Structural Equation Modeling by LISREL programe. Results: The findings of the study showed that:1) Servant leadership of head nurses and self-efficacy had a direct effect on the job performance of in-charge nurses, 2) Servant leadership of head nurses and self-efficacy were mediated by work engagement with the job performance of in-charge nurses, and 3) The causal model of job performance of in-charge nurses was in accordance with the empirical data (χ2 = 73.66, df = 57, p = .06, RMSEA = .03, GFI = .96, AGFI = .93). Conclusion: To develop job performance of in-charge nurses and nursing quality, nursing administrators should promote servant leadership of head nurses, self-efficacy, and work engagement.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
Department of health region 8. Annual report B.E. 2019 [Internet]. Udonthani: Strategy and Information Division; 2019 [cited 2019 Sep 19]. Available from: https://r8way.moph.go.th/report-2562/%E0%B8%A3%E0%B8%B2%E0%B8%A2%E0%B8%87%E0%B8%B2%E0%B8%99%E0%B8%9B%E0%B8%A3%E0%B8%B0%E0%B8%88%E0%B8%B3%E0%B8%9B%E0%B8%B5%202562.pdf
Loei Hospital. Patient statistics. Loei: Medical Record Unit; 2019. Thai.
Nong khai Hospital. Patient statistics. Nong khai: Medical Record Unit; 2019. Thai.
Nakhon Phanom Hospital. Patient statistics. Nakhon Phanom: Medical Record Unit; 2019. Thai.
Taechapairoj K. Performance for improve service quality of health region 8 in fiscal year 2019. Udonthani: Development of Health Service System Division; 2019. Thai.
Sawaengdee K. Working time directives. Nonthaburi: Thailand Nursing and Midwifery Council; 2017. Thai.
Khunthar A. The impacts and solutions to nursing workforce shortage in Thailand. J Nurs Sci. 2014; 32(1): 81-90. Thai.
Sriwichai P, Pinjai P. Factors influencing performance of incharge nurses in general hospital, Phayao. Journal of Nursing and Health Care. 2017; 35(3): 155-64. Thai.
Daengthern. Decision making of professional nurses: The role of in-charge nurses. Journal of Nursing and Health Sciences. 2017; 11(2): 61-9. Thai.
Jaemtim N, Sanongyard J. Factors influencing job engagement that effect on job performance of nursing instructors of Boromarajonani College of Nursing, The Ministry of Public Health. Journal of Education Research Faculty of Education, Srinakharinwirot University. 2016; 11(1): 51-62. Thai.
Tungtrijuk N. A causal model of servant leadership of administrators and teacher skills in the 21st Century with work engagement as mediator, affecting job performance of nursing instructors in nursing education institutions, the Office of the Higher Education Commission [dissertation]. [Bangkok]: Kasetsart University; 2019. 170 p. Thai.
Patterson K. Servant leadership: A theoretical model. London: Regent University; 2003.
Chantarasamee S. The development of servant leadership training program for private school administrators in Chonburi. CUEDUJ. 2016; 44(2): 220-36. Thai.
O’Brien ME. Servant leadership in nursing spirituality and practice in contemporary health care. Ontario: Jones and Bartlett Publishers, LLC; 2011.
Nithananon M. Relationships between servant leadership and job performance of coordinating teachers of the World Morality Revival Project [master’s minor thesis]. [Bangkok]: Kasetsart University; 2014. 122 p. Thai.
Bandura A. Social foundations of thought and action. Englewood Cliffs, NJ: Prentice-Hall, Inc; 1986.
Intarawong S. Influence of perceived self-efficacy, job characteristics and quality of working life on job performance of staff in new university association [master’s minor thesis]. [Bangkok]: Rajamangala University of Technology Thanyaburi; 2017. 237 p. Thai.
Schaufeli WB, Bakker AB. UWES-Utecht work engagement scale: Test manual. Utecht, Netherland: Occupational Health Psychology Unit, Utecht University; 2004.
Choochom O. An analysis of work engagement construct. UMT Poly J. 2014; 11(2): 75-9. Thai.
Snell S, Bohlander G. Managing human resources. 16th edition. South Western; 2013.
Vanichbuncha K. Analysis structural equation modeling: SEM with AMOS. Bangkok: Samlada; 2014. Thai.
Viseschoochatkul N, Nonthanathorn P. The influence of servant leadership and organizational citizenship behavior on effectiveness of patient units as perceived by registered Nurses, Pramongkutklao Hospital. ART. 2016; 21(3): 75-84. Thai.
Barbuto JE, Wheeler WD. Scale development and construct clarification of servant leadership. GOM. 2006; 31(3): 300-26. doi: 10.1177/1059601106287091.
Panitwattana S. Self-efficacy, job resources, work engagement, and challenge job demands as moderator [master’s minor thesis]. [Bangkok]: Thammasat University. 2017. 201 p. Thai.
Ministry of Health. Professional nurse’s role. Bangkok: Publishing of Suetawan Company; 2018.
Watcharakate S. Ten principles of servant leadership for nurse leaders. JRTAN. 2014; 15(3): 44-8. Thai.
Kaewpetch U, Kaewsarn P, Siritharungsri B. Influence of servant leadership of head nurses on professional nurse competencies of staff Nurses at community hospitals in Nakhonratchasima Province. JBCNM. 2019; 25(1): 108-22. Thai.
Wongcharoen W, Singchungchai P, Wongkhomthong J, et al. The structural equation model of leadership of in-patient unit head nurses as perceived by professional nurses, nurses’ work engagement, and job performance of professional nurses in community hospitals. JRTAN. 2018; 18(3): 97-106. Thai.
Sawadsaringkan P. Employee engagement Creation. Publication Document for education and development; 2017. Thai.