Implementation of the Paperless System of Thabo Crown Prince Hospital

Abstract

This descriptive research aimed to study the implementation of the Paperless system of Thabo Crown Prince Hospital. The participants consisted of 38 doctors, nurses, and teams involved in Implementation of the Paperless system, which were recruited using purposive sampling. The research instrument was a semi-structured interview consisting of 3 parts as follows: 1) personal information 2) opinions about the using Paperless system and 3) opinions on problems and suggestions regarding Implementation of the Paperless System of Thabo Crown Prince Hospital The data was collected during May - August 2023. Quantitative data were analyzed using descriptive statistics and qualitative data were analyzed by content analysis.

The research results found that 38 people who use the paperless system are female 81.58%, Most of them have a bachelor's degree 97.37%, and have experience in using the paperless system most of them are in the period of 12 - 18 months 71.05%. Implementation of the Paperless System of Thabo Crown Prince hospital helps make work more efficient, including 1) helping to facilitate personnel taking care of patients 2) increasing efficiency in patient’s document storage         3) helps increase efficiency in communicating patient information 4) helps to save on materials and equipment and 5) helps reduce dispensing medical errors to patients. The results of this study will lead to the further development of the Implementation of the Paperless System of Thabo Crown Prince Hospital. To be more efficient and increase management efficiency in the future to provide more efficient patient care services.