Effect of Promoting Attentive Listening Behavior of Village Health Volunteers through Dialogue Group
Article Sidebar
Main Article Content
Abstract
This quasi-experimental research aimed to study the effects of a listening behavior promotion program based on dialogic principles among Village Health Volunteers (VHVs) in Ban Wang Prajob Subdistrict, Mueang District, Tak Province. The sample consisted of 30 VHVs. The data collection instruments included a dialogic group activity program, a personal information questionnaire, and a listening behavior assessment form. Data were collected through individual interviews in cases where participants were unable to record the information themselves. Data were analyzed using descriptive statistics and inferential statistics. Hypotheses were tested using Paired t-test statistics, and qualitative data were analyzed using content analysis. The research findings revealed that after the intervention, the sample group had a higher mean listening behavior score compared to before the intervention (p-value = 0.05), which can be used as a guideline for promoting listening behavior among VHVs during home visits to patients, enabling them to listen attentively to patients and their relatives, and as a guideline for communicating with patients and relatives during follow-up home visits to monitor patients' conditions.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
References
Srihing P, Sri-Daoruang C, Phusaraek T. The organization of primary healthcare services in the era: The Three Doctors Policy in Northeast Thailand. Journal of Public Health System Research. 2023; 17(3), 388-408. (In Thai)
Ministry of Public Health. (2021). Practice manual for village health volunteers (VHVs). Veterans Organization of Thailand Press. (In Thai)
Suwan J, Sinthu P. (2020). Factors affecting the performance of village health volunteers in caring for patients with chronic diseases. Community Public Health Journal. 2020;16(2), 45-58. (In Thai)
Chancharoen N. Capacity development of village health volunteers in home visits for elderly care. Journal of Nursing and Health Care. 2022; 40(1), 112-125. (In Thai)
Sithong A, Sangsawang M, Imjai S. Factors related to the effectiveness of home visits by village health volunteers. Health Management Journal, 2021; 7(3), 134-147. (In Thai)
Na Ayutthaya N. Listening. Teaching documents. [internet]. 2011. [Cited in 17 January 2022]. Available from: https://gened.siam.edu/wp-content/uploads/2018/07/thaic-handout-05.pdf. (In Thai)
Mansumitchai S, Suphamornkul S, Manophatthanakul S. Deep listening in dental care with a comprehensive deep listening. J. Dent. MSU. 2021; 14(2), 91-104. (In Thai)
Amornwarin S, Suwanbandit A. (2022). Aesthetic Dialogue: A Tool of the Post-Modernist Moderate Perspective. Journal of Dhamma Studies Research. 2022: 5(1); 152-161. (In Thai)
Tato R. Nursing Research: Concepts to Applications (Revised Edition). (6th edition). Bangkok: Chulalongkorn University Press; 2022. (In Thai)
Cronbach LJ. Essentials of Psychological Testing (3rd edition), New York: Harper & Row; 197
Wangwinyu V. Aesthetic Conversation. Bangkok: Suan Ngern Mee Ma; 2009. (In Thai)
Phongcharoensuk P. On the aesthetics of conversation. (2nd ed.) Bangkok: Suan Ngern Mina. 2024. (In Thai)
Pinichitsamut M. The science of human collective intelligence creation. Bangkok: Kasetsart University; 2009. (In Thai)
Yuangthong P, Khacharungsin S, Chaisuksang S. Application of aesthetic conversation process in teaching nursing values. Sawanpracharuk Journal. 2015;12 (2);24 35. (In Thai)
Cooperrider, D. L., Whitney, D., & Stavros, J. M. Appreciative Inquiry: A positive revolution in change handbook. San Francisco: Berett-Koehler Publishers Inc; 2017.
Thongkhamdee S, Wichan Phumphuang W, Rungruang S. The effects of conversation aesthetics training on the communication skills of village health volunteers. Community Health Journal. 2022; 28(3), 112-125. (In Thai)
Bushe, G. R., & Kassam, A. F. (2005). When is appreciative inquiry transformational: A meta-case analysis. The Journal of Applied Behavioral Science, 41(2), 161-181.
Ludema, J. D., Whitney, D., Mohr, B. J., & Griffin, T. J. (2003). The appreciative inquiry summit: A practitioner's guide for leading large-group change.
Suntharapitak K, Jindachot M, Tangsincharoen A. Development of volunteer networks for public health through aesthetic conversation process: A case study of Chiang Mai province. Journal of Health System Research and Development. 2023; 16(2), 45-62. (In Thai)
Anderson J, Rainie L. The impact of appreciative listening on cognitive processing. Journal of Communication Psychology. 2012; 34(2), 112-128.
Kawamichi H, Sugawara S.K, Hamano Y.H, Makita K, Matsunaga M, Tanabe H.C. Sadato N. Being in a romantic relationship is associated with reduced gray matter density in striatum and increased subjective happiness. Frontiers in Psychology. 2015; 6,17-63.
Chaisri A, Wattanakul S, Nantakarn P. A comparison of the effectiveness of listening practice with traditional methods in nursing students. Journal of Nursing and Health. 2024; 41(3), 78-95. (In Thai)
Johnson P, Lee S. Aesthetic dialogues and community volunteer home visits: Enhancing understanding through deep listening. Journal of Community Psychology. 2020; 48(4), 567-582.
Knolle F, Schroger E, Baess P, Kotz S. A. Listening to yourself is special: Evidence from global speech rate tracking. 2018; PLOS ONE, 13(9).
Zhang P, Graham S. Learning Vocabulary Through Listening: Knowledge and Listening Proficiency. Language Learning. 2022; 70(4), 1017-1053.2022.
