Development of a Competency Framework Among Gastrointestinal Endoscopy Nurses, Ramkhamhaeng Hospital Group, Chiang Mai Province
Keywords:
Competency Framework, Gastrointestinal Endoscopy Nurses, Ramkhamhaeng Hospital GroupAbstract
Nurses’ competency is important to the quality of nursing service. The development of a competency framework is needed for effective human resource management. This developmental study aimed to develop a competency framework for gastrointestinal endoscopy nurses at Ramkhamhaeng Hospital Group, Chiang Mai Province, by applying the competency framework development model by Marrelli, Tondora, and Hoge (2005). The participants selected by using purposive sampling consisted of nine gastrointestinal endoscopy nurses and three head nurses and executive nurse. The instrument was interview guidelines that were verified the clarity, appropriateness, and sequence of questions from experts. Data collection methods included reviewing literature and interviews with gastrointestinal endoscopy nurses. Data were analyzed by using content analysis, content validity index of each individual item, and descriptive statistic.
The results revealed that the competency framework of gastrointestinal endoscopy nurses at Ramkhamhaeng Hospital Group, Chiang Mai Province consisted of six competencies and eighty-two behavioral indicators including: 1) care before gastrointestinal endoscopy (14 behavioral indicators, 2) care during gastrointestinal endoscopy (14 behavioral indicators), 3) care after gastro intestinal endoscopy (11 behavioral indicators), 4) assistance to physicians in gastrointestinal endoscopy (14 behavioral indicators), 5) record of documents related to gastrointestinal endoscopy (13 behavioral indicators), and 6) maintenance of gastrointestinal endoscopy tools and equipment (16 behavioral indicators). Nurse administrators at Ramkhamhaeng Hospital Group, Chiang Mai Province can use this competency framework to develop the competency assessment form and to use as guidelines for the recruitment, orientation, and development of gastrointestinal endoscopy nurses.
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