The Effects of the Use of a Needs Communication Assistance Application on Frustration and Anxiety Among Intubation Patients
Keywords:
The use of a needs communication assistance application, Frustration, Anxiety, Intubation patientsAbstract
Communication is a basic human need. Intubation patients cannot communicate orally, leading to frustration and anxiety. This quasi-experimental research aimed to examine the effects of a needs communication assistance application, based on the human needs concept developed by Yura and Walsh (1983) and the technology acceptance model developed by Davis (1989), on the levels of frustration and anxiety among intubation patients. The samples consisted of 60 endotracheal intubated patients. The purposive randomized sampling method was applied to divide the participants into two groups, a control group and an experimental group. Data were collected between April and July, 2021. The research instruments consisted of the following: 1) the use of the needs communication assistance application; 2) a communication application for intubation patients; 3) the video stories: "Sound That the World Can’t Hear", "Application Touches Sounds", and "Easy to Say Without Much Effort"; 4) a Personal Information Record Form; 5) a Frustration in Communication Questionnaire; and 6) the State Anxiety Inventory. Data were analyzed using descriptive statistics, Chi-squared test, Fisher's exact test, the Mann-Whitney U test, and the Wilcoxon-signed rank test
The findings indicated that the experimental group’s post-intervention mean rank score on frustration in communication was lower than the pre-intervention score, and also was significantly lower than that of the control group (p <.001). Moreover, the experimental group’s post-intervention mean rank score on anxiety in communication was lower than the pre-intervention score, and was also significantly lower than that of the control group (p < .001).
This study illustrates that the use of a needs communication assistance application can reduce frustration and anxiety. Hence, it is recommended that nurses apply this use of a needs communication assistance application to patients having undergone endotracheal tube intubation in order to promote their communication ability, which can lead to the maintenance of their mental and emotional well-being.
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