Perceived Organizational Support and Quality of Work Life of Nurses in Tertiary Hospitals in the Northern Part of Thailand
Keywords:
Perceived organizational support, Quality of working life, Registered nurseAbstract
Quality of work life refers to nurses’ favorable feelings toward a work environment which enables them to perform their job well and provide patients with high quality care. This descriptive correlational study aimed to examine quality of work life and perceived organizational support, as well as the association between quality of work life and perceived organizational support among nurses in tertiary hospitals. The sample was comprised of 401 registered nurses working at tertiary care hospitals in the north of Thailand. The study instrument was a questionnaire with three parts: 1) a demographic data questionnaire; 2) the Nurses’ Quality of Work Life Scale; and 3) the Perceived Organizational Support Scale. Parts 2 and 3 of the questionnaire had Cronbach's alpha values of .92 and .87, respectively. Data were analyzed using descriptive statistics and Pearson's correlation coefficient.
The results showed that:
1. The sample had overall quality of life at a moderate level (M = 177.02, SD = 22.55). Considering each subscale, results showed that the work life-home life subscales and the work design subscale were at a moderate level (M = 25.90, SD = 5.93 and M = 40.50, SD = 6.44, respectively), while the work world subscale and work context subscales were at a high level (M = 89.83, SD = 11.45 and M = 20.77, SD = 4.27, respectively).
2. The sample perceived organizational support at a moderate level (M = 3.6, SD = .83).
3. There was a moderately positive correlation between nurses’ perceived organizational support and their quality of work life (r = .601, p < .01).
The results of this study could be used to improve the quality of work life among nurses in tertiary hospitals and pave the way for future quality of work life research among nurses.
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