Factors Predicting Organizational Trust of Nurses in University Hospitals, Chengdu City, Sichuan Province, the People’s Republic of China
Keywords:
Predicting factors, Organizational trust, Nurses, University hospitalsAbstract
Organizational trust can enhance organizational performance, organizational commitment, and intention to stay among nurses. This descriptive predictive study aimed to explore the organizational trust of nurses and to determine the predictability of age, work experience, perceived organizational support, and structural empowerment on organizational trust. The participants included 166 nurses, randomly selected from three university hospitals in Chengdu City, Sichuan Province, the People’s Republic of China. The research instruments included 1) a demographic data form, 2) the Chinese Version of the Survey of Nurse Perceived Organizational Support (SNPOS), 3) the Chinese version of the Conditions of Work Effectiveness Questionnaire II (CWEQ- II), and 4) the Organizational Trust Index (OTI). The reliability values of the SNPOS, CWEQ- II, and OTI, as tested by Cronbach’s alpha coefficient, were 0.97, 0.96, and 0.98, respectively. In addition, the Cronbach’s alpha coefficients of the Organizational Trust Index dimensions were 0.90, 0.90, 0.90, 0.89, and 0.90. The data were analyzed by descriptive statistics and stepwise multiple regression.
The results revealed that:
1. Nurses perceived a high level of overall organizational trust (M = 107.60, SD = 28.94). The dimensions of competence (M = 15.30, SD = 3.78) and identification (M = 19.16, SD = 4.88) were at high levels, and the dimensions of openness and honesty (M = 32.84, SD = 7.65), concern for employees (M = 25.3, SD = 7.65), and reliability (M = 14.95, SD = 4.01) were at moderate levels.
2. Perceived organizational support and structural empowerment could predict 66.6% of the variability of organizational trust (R2 = .666, Adjusted R2 = .662, F = 162.408, p = .001).
Nursing administrators can use the results of these predicting factors as evidence for developing strategies to enhance nurses’ organizational trust in university hospitals in China.
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