Work Engagement and Organizational Citizenship Behavior of Nurses in the Referral Hospital, the Republic of Kiribati
Keywords:
Nurses, Organizational citizenship behavior, Referral hospital, The Republic of Kiribati, Work engagementAbstract
Work engagement of employees is an important factor related to organizational citizenship behavior. This descriptive correlational study aimed to describe the level of work engagement and organizational citizenship behavior and to examine the relationship between work engagement and organizational citizenship behavior among nurses in a referral hospital in Kiribati. A stratified random sampling technique was used to select 89 nurses from every ward of Tungaru Central Hospital (TCH). The research instruments were the demographic data form, the 17-item Utrecht Work Engagement Scale (UWES), and the Organizational Citizenship Behaviour Scale (OCBS). The data were analyzed by descriptive statistics and Pearson’s correlation coefficient.
The findings were as follows:
1. The overall work engagement as perceived by nurses was at a high level (M = 5.16, SD = .62). The three dimensions of work engagement including vigor, dedication, and absorption were at high levels (M = 4.94, SD = .77; M = 5.60, SD = .54; and M = 5.02, SD = .78, respectively).
2. The overall organizational citizenship behavior as perceived by nurses was at a high level (M = 5.45, SD = .40). The five dimensions of organizational citizenship behavior including altruism, civic virtue, conscientiousness, courtesy, and sportsmanship were all at high levels, (M = 5.59, SD = .46; M = 5.24, SD = .56; M = 5.41, SD = .58; M = 5.58, SD = .47; and M = 5.41, SD = .88, respectively).
3. There was a positive statistically significant relationship between work engagement and organizational citizenship behavior in the referral hospital (r = .53, p < 0.01).
This study’s findings provide vital evidence for nurse administrators to maintain and support work engagement to improve citizenship behaviors among nurses in a referral hospital, the Republic of Kiribati.
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