ความพึงพอใจในงาน พฤติกรรมการเสริมสร้างพลังอำนาจของผู้นำและความผูกพันในงานของพยาบาลในโรงพยาบาลตติยภูมิ คุนหมิง สาธารณรัฐประชาชนจีน
คำสำคัญ:
ความผูกพันในงาน, ความพึงพอใจในงาน, พฤติกรรมการเสริมสร้างพลังอำนาจของผู้นำ, พยาบาล, จีนบทคัดย่อ
Work engagement is very helpful to optimize effective outcomes and quality of care in healthcare and nursing services. This descriptive correlational research aimed to examine the level of job satisfaction, leader empowering behaviors and work engagement, and to identify the relationships between work engagement and its two related factors including job satisfaction and leader empowering behaviors among nurses in seven tertiary hospitals of Kunming, the People’s Republic of China. The sample was 418 nurses having worked at least one year in these seven tertiary hospitals in Kunming. Data were collected using a questionnaire consisting of four parts: demographic data form; Utrecht Work Engagement Scale (UWES) developed by Schaufeli, Salanova, González-Romá and Bakker (2002); Index of Work Satisfaction Scale (IWS) developed by Stamps (1997); and Leader Empowering Behavior Questionnaire (LEBQ) developed by Konczak, Stelly, and Trusty (2000). The validity of the three instruments was confirmed by the developers. The Cronbach’s alpha of UWES, IWS, and LEBQ were .94, .85, and .96, respectively. Descriptive statistics, Pearson’s correlation coefficient, and Spearman’s rank-order correlation coefficient were used for data analysis.
The results of this study showed as follows: 1) the overall job satisfaction was at the second quartiles of the possible total score; 2) the overall head nurses' leader empowering behaviors and its six dimensions as perceived by nurses were at a high level; 3)the overall work engagement and its three dimensions among nurses were at a low level; 4) there was a strong positive relationship between job satisfaction and work engagement; and 5) there was a moderate positive relationship between leader empowering behaviors and work engagement.
The findings of this research presented basic information for nursing administrators to develop strategies to maintain leader empowering behaviors of head nurses and improve job satisfaction in order to increase work engagement among nurses in seven tertiary hospitals of Kunming, the People’s Republic of China.
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