Job Burnout and Related Factors among Disaster Prevention and Mitigation Officers in Bangkok
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Abstract
BACKGROUND: Job burnout is a result from chronic and unmanageable stress at work. Furthermore, burnout is a major problem in today's working-age people, especially in firefighters who must cope with physical and mental stressful situations that can finally lead to burnout.
OBJECTIVES: To examine the level of job burnout and the related factors among Disaster Prevention and Mitigation Officers in Bangkok, Thailand.
METHODS: This was a cross-sectional descriptive study. The subjects were 313 officers sampled by stratified and simple random sampling. The participants’ demographics, a work-related questionnaire, and the Maslach Burnout Inventory (MBI) were used to collect the data. The data were analyzed by using descriptive and inferential statistics with multiple logistic regression.
RESULTS: The results revealed that the officers experienced a low level of burnout in each dimension (84.0% in depersonalization, 75.4% in emotional exhaustion, and 48.2% in reduced personal accomplishment). Very few officers (8.31%) experienced a high level of burnout. Moreover, the results of the multiple logistic regression analysis showed the factors related to burnout were the economic status with insufficient income. Job dissatisfaction was associated with 9.9 times, the environmental dissatisfaction in the environment was 8.31 times, inadequate co-worker support was 3.38 times, and correlation was 2.56 times.
CONCLUSIONS: Many factors were related to the high level of burnout; such as, satisfaction in the workplace and receiving support from co-workers. Improvement of these factors may prevent officers from job burnout. In addition, these factors may be used as a policy for development; consequently, this would have a positive effect on the efficiency and safety of the work.
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