Factors Affecting Organizational Commitment among Professional Nurses: A Case Study of Public Hospitals in Bangkok Metropolis
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Abstract
BACKGROUND: Professional nurses play a crucial role in patient care. However, there is currently a shortage of professional nurses, especially in public hospitals. Therefore, studying the factors that influence organizational commitment is vital for developing strategies to promote commitment, which in turn benefits both patient care and organizational sustainability.
OBJECTIVES: This research aimed to investigate factors affecting organizational commitment among professional nurses: a case study of public hospitals in Bangkok Metropolis.
METHODS: This research employed a mixed-methods approach, combining quantitative data gathered through questionnaires administered to 380 professional nurses working in public hospitals in Bangkok and in-depth interviews with 20 head nurses.
RESULTS: The research revealed that: (1) The overall organizational commitment among professional nurses in the three public hospitals in Bangkok was at a high level; (2) Personal factors including age, marital status, education level, work experience, income, and workplace location were significantly related to organizational commitment at the 0.05 level, except for gender; (3) The analysis of independent variables' effects on organizational commitment found that the 7 dimensions of that quality of work life, work attitude, and work motivation could predict organizational commitment at a high level of 72.8%, with statistical significance at the 0.05 level. (4) Nurses are committed to their hospital, feel that they are working in a prestigious institution, and wish to continue working there.
CONCLUSIONS: Promoting a good quality of work life, a positive attitude toward work, and strong work motivation helps foster higher organizational commitment among professional nurses. In particular, creating a suitable work environment and assigning challenging tasks are important strategies for enhancing their commitment to the profession.
Thaiclinicaltrials.org number, TCTR20250222005
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