Effectiveness of Speech Telepractice System Service
DOI:
https://doi.org/10.33165/rmj.2023.46.1.258134Keywords:
Speech therapy, Telepractice, SatisfactionAbstract
Background: Telepractice was a new system of speech therapy’s role in Thailand. It should be considered about the effectiveness of therapy and patient’s satisfaction for developing to be a role model in the future.
Objectives: To study the number of new patients and present patients who accessed the telepractice, and patient’s satisfaction of the telepractice system.
Methods: This retrospective study included 524 patients who accessed Ramathibodi Hospital’s telepractice system in 2021. Researchers collected demographic information and satisfaction from the medical document of telepractice service and clinical tracer of telepractice. Data was analyzed by descriptive statistics.
Results: Of 524 patients, there were divided in 2 groups. New patients who accessed telepractice system were 29.19% and present patients who followed with telepractice were 70.81%. Approximately, 97.52% of all patients had very satisfied level in telepractice system.
Conclusions: Telepractice can be used in new patients and present patients. Most patients satisfied telepractice system service.
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