Internal Administration and Quality Improvement of Subdistrict Health Promoting Hospitals in Yala Province
Keywords:Internal administration, 7-S McKinsey, Subdistrict health promoting hospital
The purposes of this study were to investigate 1) internal administration according to the 7-S McKinsey model and development according to quality improvement of subdistrict health promoting hospital and 2) an association between internal administration according to 7-S McKinsey and development according to quality improvement of subdistrict health promoting hospital in Yala province. The data was collected among health professionals related to working subdistrict health prompting hospitals in areas and district levels. This study was conducted using mixed methods. The quantitative data were collected using the questionnaires which were tested. The qualitative data was collected using an in-depth interview and focus group. The result showed that internal administration according to the 7-S McKinsey model was rated at a good level ( µ = 4.61, σ = 0.34). Seventy-five subdistrict health promoting hospitals were approved by the at grade 5 (92.6 percent). The internal administration according to the 7-S McKinsey model was significantly positively associated with development according to quality improvement of subdistrict health promoting hospital (r = 0.70). In addition, there were structural organizations and given an important policy and monitor by the administrator. However, it showed that there were limitations among health personnel such: lack of expertise, understanding the political practice and value of quality improvement performance and lack of budgets to support the development system in quality improvement of subdistrict health promoting hospital.
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