Stress and Factors Associated with Operational Stress of Khaen Dong Hospital Personnel. Buriram Province

Abstract

The purpose of this cross-sectional descriptive research was to examine stressful situations and stress factors in the operations of the personnel of Khaen Dong Hospital   Buri Ram province during the COVID-19 pandemic situations with 110 hospital personnel using a customized questionnaire filled under the guidance of the researcher. One hundred and nine questionnaires were returned yielding the response rate of 99.09 percent. Descriptive data were analyzed using frequencies, percentages, means, and standard deviations. Inferential statistics were done with chi-square tests, Pearson’s product moment correlation Coefficients, and multiple regression methods.

The result indicated that the majority of the respondents were females (70.6%), aged between 31-40 years old (44.0%), were married (59.6%), had bachelor’s degree (58.7%), had worked in the hospital for more than 10 years (44.0%), worked with duties that required patient contacts (67.9%), and had an average monthly income of 19,000 Baht. Their stress level was at a low level (46.8%). Personal factors that significantly correlated with stress with 0.05 significant level was work duration. Factors correlating to work-related stress with significant statistical value at p=0.01 and 0.05 were the organizational structure and work environments (p=0.01), work characteristics and responsibilities, roles in the organization, career achievement and growth (p=0.05). Factors predicting work-related stress with a significant statistical value of p=0.05 were the organizational structure and work environments, and career achievement and growth. Therefore, the organization should apply this research results to the work planning to solve work-related stress among the personnel where applicable to motivate the personnel.