Needs Identification and Analysis in Patient-and Family-Centered Care of Pediatric Nurses and Families


  • Gridiyada Kuewong Student of Doctor of Philosophy Program Philosophy Program, Faculty of Educational, Chulalongkorn University.
  • Suwimon Wongwanich Faculty of Educational, Chulalongkorn University.


               Patient-and family-centered care (PFCC) is an important model in pediatric nursing’s in terms of the principle by being concerned about the mutual benefits of stakeholders. The purposes of this study were to 1) study the needs identification of PFCC, and 2) analyze the reasons behind nurses’ needs in PFCC. The samples were 40 pediatric nurses and members from 44 families in a center hospital. The research instruments were the needs of PFCC questionnaires and interview guidelines for nominal group technique. Data of needs identification were analyzed by using PNImodified and nominal group technique was analyzed by content analysis and then summarized using a fishbone diagram.

            The results of needs identification in PFCC showed that nurses had the highest score in dignity and respect, respectively, followed by participation and collaboration, and communication and information sharing. The results also showed that families placed the most importance for needs in participation and collaboration, followed by communication and information sharing, and dignity and respect, respectively. Moreover, the reasons shown for nurses’ needs analysis in PFCC were the working systems, the nurses themselves, and their families. Thus, the nursing administers should support and encourage nurses to consider the importance of patients’ family participation in the nursing care process and find out the solution to solve the cause of needs that will be beneficial for patients, families, and health care providers.


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