Prevalence and Factor Associated with Burnout State among Care Manager of Long-Term Care System in Health Region 9th

Abstract

This cross-sectional analytical research aimed to study prevalence and factors associated with burnout among elderly care managers (CM). Samples were 375 healthcare professionals completed CM training and worked in hospitals under the Ministry of Public Health in Health Region 9^th. Research instruments were questionnaires on personal and work factors, and burnout measurement. Data were collected from September to October 2024. Data were analyzed using means, standard deviations, and factors associated with burnout were analyzed using Pearson's correlation coefficient.

Results showed that the majority of participants were females (93.90%), with an average age of 44.79 years. Their average work experience was 21.61 years, with specific role experience averaging 6.37 years and average weekly working hours of 38.11. Work opinions showed high workload levels, moderate benefits and organizational supports, and relatively high interpersonal relationships and job satisfaction. Overall burnout assessment showed moderate emotional exhaustion (=20.19, SD=12.17), low depersonalization (=5.29, SD=4.84), and moderate personal achievement (=36.66, SD=9.56). Factors significantly associated with burnout (p<0.05) included age, marital status, income, income adequacy, personal time, rest time, family time, work tenure, workload, benefits, organizational support, interpersonal relationships, job satisfaction, thoughts of job transfer, and career change consideration. Factors found not associated with burnout were gender, education, occupation, family obligations, workplace, work experience, and working hours.