Resilience and Organizational Citizenship Behaviors of New Nurses in Tertiary Hospitals, The People’s Republic of China


  • Bo Ai Faculty of Nursing, Chiang Mai University.
  • Petsunee Thungjaroenkul Faculty of Nursing, Chiang Mai University.
  • Apiradee Nantsupawat Faculty of Nursing, Chiang Mai University.


resilience, organizational citizenship behavior, new nurses, tertiary hospitals


          Strengthening resilience helps nurses to engage in positive organizational citizenship behavior. This descriptive correlational study aimed to explore levels of resilience and organizational citizenship behavior (OCB) among new nurses in the People’s Republic of China (PRC). The sample included 162 new nurses working in two tertiary hospitals in Xishuangbanna Dai Autonomous Prefecture, the PRC. The subjects were randomly selected by a stratified random sampling method. Research instruments consisted of the Chinese version of the Resilience scale (RS-CN) developed by Yang et al (2015), and the Taiwan Organizational Citizenship Behavior Scale (TOCB) developed by Farh et al (1997). The Cronbach’s alpha coefficient of RS-CN was .86, while that of TOCB was .88. Descriptive statistics and Spearman rank correlation coefficient were used in data analyses.

          The results illustrate that the new nurses had a moderate level of resilience (M = 135.14, SD = 19.47) and a high level of OCB (M =6.33, SD = 0.46). Resilience was significantly correlated with OCB (rs = .521, p-value = .0001).

          The results of this study highlight the importance of resilience on OCB and indicate a need for nursing administrators to find ways to increase resilience behavior of new nurses. Building resilience of new nurses by training, role models of resilience, and by providing support systems should be an important focus for nursing administrators.


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