Administrative Factors and Organizational Climate Affecting the Quality of Working Life among Dental Health Personnel at Sub-District Health Promoting Hospitals in Buriram Province

Abstract

This cross-sectional descriptive research aimed to study administrative factors and organizational climate affecting the quality of working life among dental health personnel at sub-district health promoting hospitals in Buriram province, Thailand. The population was 130 dental health personnel. Quantitative data were collected by the questionnaire that was examined and was verified by the three experts for content validity. For item Objective Congruence (IOC), all items were greater than 0.50. The reliability of the questionnaire represented by the Cronbach’s Alpha Coefficient was 0.98. Qualitative data were collected by using in-depth Interview guidelines with 12 key informants. Data were collected between 12th January, 2023 to 12th February, 2023. Data analyses were performed by using descriptive and inferential statistics with significance level of 0.05.

The results showed that the overall level of administrative factors, organizational climate and the quality of working life among dental health personnel were at a high level (μ= 3.74±0.50, μ=3.79±0.54 and μ= 3.77±0.47, respectively). Overall administrative factors and organizational climate had a moderate and high relationship with the quality of working life among dental health personnel (r=0.700, p-value <0.001 and r=0.786, p-value <0.001, respectively). From in-depth Interview there were limitations of working together and insufficient of materials. Five variables consisted of one variable of administrative factors; material, and four variables of organizational climate; identity, risk, standard setting and warm affected and jointly predicted the quality of working life among dental health personnel at sub-district health promoting hospitals in Buriram province at 67.0 percent (R2=0.670, p-value <0.001)